Privacy Policy
Effective date: 27th June 2018
Hannah Ambler is the data controller for Hannah Ambler - Virtual Administion ("us", "we", or "our") and operates this website and this Service.
This privacy notice is in place to inform you of our policies regarding the collection, use and disclosure of personal data when you use this service and the choices you have associated with this data.
By using this Service, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
This site is run by Squarespace, their Privacy Policy is accessible here.
Data Collection and Usage
We collect several different types of information for various purposes to help provide and improve this Service. Most of the data that we hold is necessary to run our business and provide our services. Data is retained for a period of 7 years.
Types of data collected
Personal Data
Whilst using this Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First and last name
Organisation
Physical address
Cookies and usage data
We collect Personal Data in order to be able to communicate with you and this information is generally provided by you by using our contact form or via email, and even information that is freely accessible on the internet.
For customer due diligence we request specific information in order to help confirm your identity (compliant with HMRC Anti-Money Laundering regulations) and/or confirm who you are if you request to view your Personal Data that we hold. This is an essential security measure to ensure that Personal Data isn't disclosed to anyone but you.
Usage Data
We may also collect information on how this Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of this Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data. This is used to help improve our Service.
Tracking & Cookies Data
Please refer to our Cookie Policy for information on how we use Cookies.
Use of data
We use the collected data for various purposes, which includes but is not limited to:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service
To provide customer care and support
To provide analysis or valuable information so that we can improve this Service
To monitor the usage of this Service
To detect, prevent and address technical issues
Transfer and storage of data
The security of your data is important to us, we strive to use commercially acceptable means to protect your Personal Data. Some of your information, including Personal Data may be transferred to, and maintained on services located in the EEA and USA by the use of mainstream software supplies.
We hold a list of software platforms used in order to run this Service, if you require a copy of this list please email us.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf or to assist us in analysing how our Service is used.
These third parties will only have access to your Personal Data if it is necessary for them to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Financial data
We do not directly receive or store your credit card details. If you pay us via BACS or direct transfer we only receive information supplied by the bank which is usually the payee's name, reference number and the amount paid.
When processing data about you on behalf of a customer we are operating under our customer's data privacy policy. We will refer any enquiry from you to their data controller.
We keep a record of all invoices/payments for accounting purposes, along with comments, reviews and suggestions about the relating work. This information is needed for customer relations and our supply chain.
Disclosure of data
Legal Requirements
We may be required to disclose your Personal Data in good faith if such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Hannah Ambler - Virtual Administration
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of this Service or the public
To protect against legal liability
Communication with clients
If you're signed up to one of our newsletters you will not be signed up to any other newsletters run by us unless you request to do so. You can use the unsubscribe button at any time if you no longer wish to receive the newsletters.
When emailing you via our email account a copy of the emails received and sent will be stored. The same applies for any enquires made via our contact form.
Links to other sites
This Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Your legal rights
You have the right to request a copy of your personal data which we hold. You also have the right to request any corrections, remove data when no longer relevant and to request your data is transferred to another person. Please contact me via email if you require any of the above.
Changes to this privacy policy
We may update our Privacy Policy from time to time and may not be able to update you directly. Please regularly check this pages for any changes or notices regarding changes.
Contact
If you have any complaints, queries or require further information about this Privacy Policy, please email us.